Answers to Popular Questions from Our Hotel Guests

When is check in/check out time?

Check-in 3pm/Check-out 11am

Do you allow smoking on property? In the rooms?

We are a non-smoking hotel.

How much do you charge for high speed/wifi internet access?

High-Speed and Wi-Fi internet access is complimentary for all guests.

Do you have high-speed wired and/or wireless internet access available?

Complimentary Hard-wired and Wireless internet access is complimentary for all guests.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Yes, located on the third floor and is equipped with a small selection of cardio equipment. Open 24 hours. Gym is for guests 16 years old and older.

Do you have a business center?

Yes, located in the lobby.

Do you offer room service? What are the hours?

Yes, 7am until 10pm

Do you have a pool?

No. However, the Guest Services staff can assist with locating a nearby facility.

Do you have a spa? What are the hours?

No. However, the Guest Services staff can assist with locating a nearby facility.

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How do I get to the hotel?

Directions can be found by clicking here.

Do you offer free shuttle service from the airport?

No. However our Guest Services Staff is happy to assist with any transportation needs.

What are your cross streets?

State Street and South Pearl Street

Do you have onsite parking? How much is parking? Is it included in my room rate?

Yes, valet parking is available daily for an additional $16 per night with unlimited in and out privileges. Valet hours are 6am-10pm and is NOT included in the room rate.

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Will your rooms allow rollaways/cribs? Is there a charge?

No charge for cribs. There is a $10 nightly charge for rollaways, and rollaways are not permitted in our queen sized rooms.

I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?

Please contact the booking agent used to make the reservation

What is the minimum age requirement to check in to the room?

18 years old

What is your cancellation/deposit policy?

If booked directly through the Hotel, we have a 4pm day of arrival cancellation policy on most reservations. You must cancel by 4pm Eastern Standard time the day of arrival to avoid penalty. On certain reservations a special cancellation may apply. If booked through a third party, please contact the booking agent directly for cancellation policies.

Is my ID/passport required at check in?

Yes, a valid government issued picture ID is required for Hotel Check-in.

What age do kids stay for free?

Kids 12 and under stay for free in existing bedding when accompanying an adult.

Do you have connecting rooms?

Yes.

Do you have ADA rooms?

Yes, feel free to contact us about any special needs you may have.

Do you have an early departure fee?

Yes, if the departure date is changed to an earlier date after check-in a $75 fee is incurred.

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What are the hours of Marché and Bistro/Bar at 74?

Marché Breakfast
Monday through Friday 7:00am – 11:00am

Marché Brunch
Saturday and Sunday 7:00am – 3:00pm

Marché Lunch
Monday through Friday 11:00am – 3:00pm

Marché Dinner
Monday through Saturdays 6:00pm – 10:00pm

Bistro/Bar at 74
Monday through Sunday 3:00pm – close

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I have questions about my bill. Who do I call?

Please contact the Guest Services Department for assistance.

What forms of payment are accepted to pay for my room?

We accept cash and all major credit cards. If paying cash you will need to supply a credit card upon check in.

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Are pets allowed

Pets are not allowed

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I want flowers, chocolates, champagne, gifts sent to the hotel room. How do I do this?

Please contact the Guest Services Department to organize a personalized amenity.

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How do I book a meeting, event or conference at 74 State?

Fill out the Online Planning Tool and/or Online Meetings Planner and host your next meeting at 74 State: Request for Proposal

How can I create a unique atmosphere during my meeting?

Creative amenities are a cornerstone of 74 State, and meetings here are anything but ordinary.

Do you offer special group rates?

74 State offers special rates during certain times of the year and the week. Please find a list of our Rates and Packages and book your next meeting at a 74 State Hotel.

Looking for more information about booking a meeting at 74 State?

Whether your goal is productivity or festivity, we make sure every detail is managed with caring service and a sense of style, visit us here for more information.

How can I book a wedding at 74 State?

Let us help you plan your perfect wedding, please visit us here for more information on hosting your wedding with us in downtown Albany.

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